So simply put "if you don't like the mistakes we make, don't join"? I could easily reverse this and say maybe you shouldn't host anymore events to stop disappointing people.
Iirc Lance said he had another way in which he could distribute us the Eden badges but chose not to saying they would give us an alternative when it should have been approved already and made no difference - but the alternative just ended up being less gm boxes less than what was stated on the event announcement. Not to mention prize distribution wasn't the only thing that went wrong with the last event. Overall the event just felt like it was rushed and the GMs that helped weren't briefed properly. The sequence of the "18 nightmares" was uncertain, times were wrong (late start/early finish/delay from not knowing which mvp to summon next). I referred to other party's streams and they had varying times from 18 - 20+ mins while my party was cut short at 15-16 mins. Each party should have been timed individually imho - we weren't given extra time to make up for having to wait for another party's incorrect summoning. And because of such short notice and poor planning, what was supposed to be a 40 minute event ended up being 3-4 hours long in total. Adding different time slots, being short on staff, and what not was because of a "unprecedented" number of parties joining the event but this could have been avoided if the event had been organised earlier so you could account for whatever number of parties applied or limit it at the very least. There were several problems with the last event, and your response to me is "don't join then". Nice reply from a GM.